Activate and verify Peppol

Peppol is available on Start, Pro and Team. Your business becomes Active and can send and receive documents only after successful identity verification.

  1. Go to Settings > Peppol. If you are still using Free, choose a paid plan first.
  2. Click Activate Peppol. ProFactuur checks whether your number is already registered with another provider. Request a migration key from that provider and enter it to switch without missing any e-invoices. If your old registration has already been removed, confirm this using the checkbox shown.
  3. Tick the mandatory authorisation to register and send and receive on behalf of your business. The name, email address, date, time, IP address and authorisation text are stored as evidence.
  4. Click Verify identity. An authorised representative, such as a business manager or director, completes the verification. Use Copy link to forward the link to that person.
  5. Until verification is complete, the status is Awaiting verification. If verification is refused or an error occurs, you can read the reason and try again. Use Refresh status to check progress.
  6. After successful verification, the status becomes Active. Documents received by Recommand during verification are automatically added to your Peppol inbox without duplicates.
  7. If you change the VAT number or enterprise number, Peppol returns to Awaiting verification. Request a new verification link and ask the authorised representative to complete verification again.
Example screen: Peppol with the verification link and Awaiting verification status
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