- Go to Settings > Business details and open the Delete business or Close business section.
- If there are no finalised invoices, credit notes, approved purchase invoices or Peppol documents, you can permanently delete the business. Drafts, contacts, products, recurring invoice schedules and files are erased.
- If those documents are present, choose Close business. The business becomes read-only, disappears from the business selector and its documents are retained for 10 years. Recurring invoicing pauses, Peppol is deregistered immediately and the paid plan is cancelled in accordance with the current contract period.
- Type the exact business name and confirm. You are taken to another active business, or to the creation screen if you have none left.
- Open Closed businesses through the business menu or creation screen. Choose Export everything for a ZIP containing invoices as PDF and UBL files, even without a paid plan.
- As the owner, you can choose Reactivate. Then reactivate your paid plan and Peppol if needed; recurring invoice schedules remain paused until you resume them.
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