Delete your account

You can delete your own account. Invoices must legally be kept for 10 years, so ProFactuur first checks every business you own.

  1. Go to Settings > My profile and click Delete account at the bottom.
  2. Are you the only person managing a business with finalised invoices, credit notes, approved purchase invoices or Peppol documents? You cannot delete your account yet. You will see which business is involved and what it contains.
  3. Click Close next to that business. You are taken to Settings > Business details, where you close the business. It is then retained and remains exportable for 10 years.
  4. Do you work with others in a business? That business continues to exist. Ownership passes to an administrator or, otherwise, the longest-standing team member. A connected accountant does not count for this purpose.
  5. Businesses without finalised documents, such as a test business containing only drafts, are erased together with their files.
  6. Type your email address to confirm and click Delete account. You are logged out.
Example screen:
Was this article helpful?

Related articles